Frequently Asked Questions

What types of devices do you repair?

A One Wireless repairs iPhones, Samsung Galaxy phones, Google Pixel phones, iPads, tablets, laptops, computers, PlayStation consoles, and other electronics.

How long does a phone screen repair take?

Most phone screen repairs can be completed in 15 minutes or less, depending on the device model and availability of parts.

Do you repair PlayStation consoles?

Yes. We repair PlayStation consoles, including PS5 and PS4 systems. Services may include HDMI port repair, hard drive replacement, overheating issues, power problems, and other common console repairs.

Do you repair laptops and computers?

Yes. We repair laptops and computers and provide services such as hardware upgrades, virus removal, data recovery, Windows installation, data transfer, and troubleshooting.

Do you repair iPhones, Samsung, and Google Pixel phones?

Yes. We repair iPhone, Samsung Galaxy, and Google Pixel devices, including screen replacement, battery replacement, charging port repair, and other common phone issues.

Do I need an appointment for a repair?

Walk-ins are welcome. You can also contact us in advance for availability, pricing, or to schedule your repair. Where is A One Wireless located?

A One Wireless has two locations serving the New Orleans area:

Metairie:
1035 Veterans Blvd, Ste #2, Metairie, LA 70005
Phone: (504) 666-4757

Boutte:
13491 US-90 Suite #2, Boutte, LA 70039
Phone: (504) 435-0457

Do you offer on-site or mail-in repair services?

Yes. A One Wireless offers on-site repair services and mail-in repair options for select devices and services. Contact us before sending or scheduling a device so we can confirm availability, pricing, and repair options.

Do you sell phones and accessories?

Yes. A One Wireless sells used and refurbished phones, including iPhone, Samsung Galaxy, and Google Pixel devices. We also carry a variety of phone cases, screen protectors, chargers, cables, and other accessories.

Do you offer IT services and computer support?

Yes. A One Wireless provides IT services and computer support for homes and small businesses, including Wi-Fi and router setup, network troubleshooting, Windows installation, data transfer, printer setup, virus removal, and computer troubleshooting.

Do you offer financing for used phones?

Yes. A One Wireless offers financing options for used phones, making it easier to get the device you need with flexible payment options. Contact us or visit one of our locations to learn about available phones and financing options.

Do you offer free diagnostics?

Yes. A One Wireless offers free diagnostics for all devices. Bring in your phone, tablet, laptop, computer, PlayStation, or other electronic device, and our technicians can diagnose the issue and discuss available repair options with you.